Terms of Use

Last updated: 10 October 2026

These terms apply to anyone who uses PGKHATA: PG owners, their managers and staff, and tenants. PGKHATA is a sole proprietorship registered in India (Udyam UDYAM-KR-03-0771882), based in Bengaluru, Karnataka ("we", "us"). By using PGKHATA you agree to these terms and to our Privacy Policy.

1. What PGKHATA does

PGKHATA helps PG owners keep track of rooms, beds, tenants, rent, deposits and tenant ID documents, and sends related messages on WhatsApp. PGKHATA is a record-keeping tool. It does not collect, hold or transfer money, and it is not a party to the agreement between a PG and its tenants.

2. Your account

• You sign in with your mobile number and a one-time code. Keep your phone secure and do not share the codes.
• PG owners decide who joins their team (managers and staff) and can remove them at any time.
• You are responsible for what is done through your account.

3. Responsibilities of PG owners

• Enter correct information about your PG, tenants and payments.
• Add a tenant only with that tenant's knowledge, and use their data only to run the PG.
• Follow the law that applies to your PG, including police verification of tenants, tenancy and tax rules. PGKHATA helps you keep records but does not do these things for you.
• Give access to ID documents only to people who need it, and do not download or share them outside PGKHATA without a lawful reason.

4. Responsibilities of tenants

• Upload only your own, genuine documents.
• Report payments truthfully. A payment you report is shown to the PG as "to confirm" until the PG accepts it.
• Questions about rent, deposits or rules of the stay are between you and your PG.

5. Things you must not do

• Upload false, someone else's, or unlawful content.
• Try to access data of a PG or person you are not allowed to see.
• Attack, overload, copy or reverse-engineer the service, or use it to send spam.

We may suspend accounts that break these terms or put other users at risk.

6. Fees

Fees for PG owners, if any, are agreed with us separately before you are charged. Tenants never pay PGKHATA.

7. Availability

We work to keep PGKHATA running and your data safe, but we cannot promise the service will always be available or free of errors. Messages depend on WhatsApp and mobile networks and may sometimes be delayed or not delivered. Please check important records in the app and keep your own copy of anything you are legally required to keep.

8. Your data

Your PG's records belong to your PG. We use them only to provide PGKHATA, as explained in the Privacy Policy. If you stop using PGKHATA, you can ask us for a copy of your PG's records before they are deleted.

9. Limitation of liability

To the extent the law allows, we are not responsible for indirect losses, such as lost income, or for disputes between a PG and its tenants. Our total liability for any claim is limited to the fees you paid us in the 3 months before the claim.

10. Ending use

You may stop using PGKHATA at any time. A PG owner can ask us to close the PG's account. A tenant's access ends after they move out.

11. Changes

We may update these terms. We will change the date at the top, and tell PG owners in the app about important changes before they take effect.

12. Law and disputes

These terms are governed by the laws of India. Courts in Bengaluru, Karnataka have jurisdiction over any dispute.

13. Contact